Termeni și condiții

Art. 1. The Contracting Parties.

SC HOSTIFY 24 SRL, headquartered in Ilfov County, Voluntari City, Str. Predeal 19, registered at the Trade Register Office with no. J23 / 7176/2021, fiscal code: 45226777, current bank account: RO21OTPV310001416834RO01, opened at OTP Bank, represented by Mr. Mocanu Florin Ovidiu, Phone: 0771 086 179, e-mail: contact@hostify24.com, as a supplier The natural or legal person who places an order on the site www.hostify24.com, respectively my.hostify24.com, hereinafter referred to as the beneficiary, also agrees to conclude this contract at a distance.

Art. 2. Ways to make orders and bill them

2.1. Orders will be made only online, accessing the web address www.hostify24.com, as follows:
a) Select the service / services or product (s) you want to purchase following the order process and after you have finished adding all the desired services / products to the cart, click on the "Finish Order" button;
b) Enter your personal data in the registration form or log in if you are already a customer.
c) Choose the desired payment method and follow the instructions to pay the proforma invoice.
d) After making the payment and collecting the amounts representing the value of the service / product, the fiscal invoice is issued which will be made available to the beneficiary in PDF format, in the customer control panel, by e-mail or through other operators in the field of postal items. The signing and stamping of the fiscal invoice are not obligatory according to the provisions of art. 155 Fiscal Code, paragraph 6.
2.2. The Beneficiary undertakes to enter in the order forms complete, correct and real data, the non-fulfillment of this obligation entailing the suspension / cancellation / deletion of the order without the possibility of refunding the money. The provider cannot in any way be held responsible for any inconvenience that may be caused by the communication by the beneficiary of incomplete, incorrect or unreal data.

Art. 3. Terms of service

3.1. Conditions for providing domain hosting and registration services

3.1.1. By registering a domain, the beneficiary undertakes to comply with the conditions imposed by each register (the company that has the logistics, the necessary equipment and is licensed to register domain names).

3.1.2. The prices of the domain hosting and registration services are displayed in euros, and the payment will be made in RON, at the BNR exchange rate on the day of placing the order / issuing the proforma invoice + 2%.

3.1.3. The beneficiary is obliged to check the tariffs provided in the proforma invoice using the BNR exchange rate on the day of placing the order / issuing the proforma invoice.

3.1.4 For payments made by bank transfer not exceeding the amount of 50 lei, a commission of 4 lei will be paid.

3.1.5. In case of non-payment, we reserve the right to suspend / cancel / delete the order of the beneficiary. The suspension is made automatically or by human intervention, in case the payment is not confirmed until the due date sent within the proforma invoice or the payment notifications. Payment notifications are sent via email or sms. Payment confirmations are sent by email to: contact@hostify24.com.

3.1.6. The contracted service (s) are activated within 72 hours of payment confirmation.

3.1.7. The Beneficiary undertakes not to use on the servers of SC HOSTIFY 24 SRL one of the following:

- Nudity, pornography, any image or text with sexual or obscene content;

- Violation of a copyright or any other right of any third party;

- Threats, abuse, harassment, insults, slanderous statements;

- Illegal activities such as: phishing, spoofing, proxy, hacking, sniffing, identity theft, spreading computer viruses, keyloggers, trojans, warez (mp3, avi, music, movies, programs / software without owning author and / or distribution), etc .;

- Any image or text meant to encourage hatred;

- Collection of personal information for illegal use;

- Websites with MLM systems (multi level marketing);

- Pyramid Games;

- Topsite or Ranking Systems;

- IRC (mirc, mirc bots, etc.), Anonymizer, Chat rooms without including standard scripts in the control panel;

- Storing files (eg movies, mp3 files, archives, personal photos, backup files, executable files (.exe, .bat, .dll) or other unrelated files are not used in the site, etc.)

- Free e-mail hosting, torrent, torrent tracker, free download and / or free upload (free download or upload), 2 peer hubs (DC ++, etc.);

- audio / video streaming and / or any kind of real-time streaming such as online radios or televisions, video chat, any kind of online games, game servers, game server connections, collecting statistics from game servers ;

- Any content that hostify24.com considers harmful;

Otherwise, the hosting service will be suspended or canceled without prior notice and no refund.

3.1.8. All forums, blogs, guestbooks and / or other user registration systems that have the ability to post content online must have on the user registration page systems to prevent the registration of robots and spammers (Captcha code - verification image ).

3.1.9. Sending unsolicited commercial messages to promote any site, service or product using hostify24.com servers will result in the suspension or cancellation of the hosting account of the beneficiary, without refunding the amount paid for hosting. E-mail lists can be operated under the conditions in which people sign up to receive messages by "opt-in" methods and the withdrawal procedure from the lists is published in all messages. Any complaint received in this regard will be investigated and the necessary measures will be taken.

3.1.10. Supplier rights and obligations:

- Ensures the optimal development of the service / services contracted by the beneficiary;

- Fixes the problems notified by the beneficiary through the ticket system, which prevents the normal functioning of the contracted service / services only if they fall within the supplier's attributions those presented in this contract);

- It will not interfere with the configurations made by the beneficiary without his consent;

- May refuse certain customers on the basis of ineligibility or any other reason that would lead to damage to the supplier's image;

- It will store backup files of web hosting accounts in order to avoid any inconvenience caused by accidental data loss or in case of malfunctions. The back-up files will be made available to the beneficiary upon request or for the restoration of the website in case of data loss. Backups are kept for a maximum of 5 days;

- Not responsible for malfunctions of the applications that the beneficiary is trying to install;

- No obligation to provide DDoS (Distributed Denial of Service) protection for all types of attacks.

3.1.11. Rights and obligations of the beneficiary:

- Has the right to report any irregularities or errors that prevent the proper functioning of the service / services;

- Cannot transfer the contracted service (s) to a third party, regardless of the situation.

- Behave appropriately in relation to hostify24.com staff and will not request technical support when this is not the case;

- will not repeatedly ask you to resolve any issues that do not exist or do not depend on hostify24.com, otherwise the hosting account may be suspended without notice.

- Do not overuse server resources. If the hosting account of the beneficiary uses a much too large amount of resources (memory, processor, etc.), hostify24.com can take corrective measures by closing processes, deactivating and / or suspending the hosting account, etc. , to maintain the stability and overall smooth operation of the server;

- In case the accounts are suspended automatically, by scripts / control and monitoring programs installed on the server, without human intervention, when the resource limit is reached, the beneficiary can request the improvement of the package or the increase of the allocated resources to avoid permanently suspending your web hosting account;

- have the obligation to monitor the content posted by users so that this content does not contravene any law or the provisions of this contract.

3.1.12. The refund policy is available on the page: https://www.hostify24.com/refund.

Art. 4. Contractual liability

4.1. SC HOSTIFY 24 SRL cannot be held liable for damages caused by the temporary unavailability of the servers, whatever the reason for this. This provision also includes damages resulting from damage or loss of data.

4.2. The Beneficiary agrees to guarantee and consider that the supplier, respectively SC HOSTIFY 24 SRL is innocent in connection with any claims, damages, including, but not limited to, damages caused to third parties, resulting as a conscious use of the services causing damages. beneficiary.

Art. 5. Communications / Notifications

5.1. In the interest of this contract, any notification / communication between the parties will be considered validly fulfilled if it is sent to the other party at the address mentioned in this contract, in writing by postal service or by registered letter with acknowledgment of receipt.

5.2. Technical support will only be provided through the ticket system available on my.hostify24.com.

5.3. Verbal communications / notifications are not taken into account by either party unless they are recorded in one of the ways provided above.

5.4. The beneficiary is responsible for updating the contact information in the customer control panel when the situation requires it.

Art. 6. Privacy

6.1. Each of the parties undertakes to treat the other as confidential information: the terms of this contract, the data relating to the fulfillment of the provisions of this contract or any other information related to the provisions of the contract.

6.2. In case of breach of confidentiality obligations, the guilty party will be obliged to pay damages in the amount of the damage caused to the other party.

6.3. The parties will ensure that the employees and / or third parties employed for contractual purposes are fully informed of the obligations mentioned in this contract.

6.4. If confidential information held by one party is communicated or transmitted to the other party, regardless of manner or purpose, the latter undertakes:

a) to take all necessary measures to ensure the security of archiving and the use of confidential information; these measures will be identical to those taken to protect your confidential information;

b) not use confidential information for any purpose other than that for which it was disclosed;

c) not to retain the confidential information for longer than is necessary for the fulfillment of the assumed obligations and to return it to the source, together with any other possible copies, immediately after the completion of the assigned obligations or tasks or with the consent of the source of the confidential information. destroy;

d) cooperate in any way in supervising by or on behalf of the source party the confidential information, in ensuring its proper storage and use.

6.5. More information on account privacy can be found here: Privacy

Art. 7. Strong major

7.1. Force majeure means any event independent of the will of the parties, unpredictable and impossible to remove, produced after the entry into force of the contract and which prevents the debtor from fulfilling in whole / in part any obligation assumed by the contract.

7.2. The party invoking the occurrence of the case of force majeure shall notify the other party of its occurrence within 48 (forty-eight) hours from the occurrence of the invoked event, and within 10 (ten) days shall submit proof of the finding of force majeure, issued by the Chamber of Commerce and Industry of Romania.

Art. 8. Litigation

8.1. Disputes arising out of or in connection with this Agreement, including those relating to its validity, interpretation, performance or termination, shall be settled amicably.

8.2. If the parties do not reach an amicable settlement, then the disputes will be referred to the competent courts.

Art. 9 - Final provisions

9.1. By the agreement given by the beneficiary on this distance contract, he guarantees that:

- He is an individual and over 14

- Is the legal person or is constituted in any other form of organization with legal personality that operates according to the legislation and standards in force, assuming responsibility for any erroneous or incomplete information added. By this agreement, the beneficiary undertakes to notify the supplier in case of changes in the identification data presented in the contract.

- You will comply with this contract

9.2. hostify24.com will not be responsible for the promotion methods of the beneficiary, the content on its website, the graphics for printing, etc .. The responsibility for this information belongs exclusively to the beneficiary. In case of termination of services due to non-compliance with the contract by the beneficiary, hostify24.com is not responsible for its compensation for payments made.

9.3. The provisions of this contract are governed by Romanian law and the parties irrevocably undertake to recognize its exclusive jurisdiction in the event of a dispute. Any misunderstandings resulting from the performance of this contract will be settled amicably. In the event that no solution is reached in this way, the parties will address the materially and territorially competent Romanian courts.

9.4. The beneficiaries of the services provided by hostify24.com will take into account the fact that by violating these provisions they can be criminally or civilly liable before the law.

9.5. The provider has the right to add, cancel or modify the terms and conditions contained in this document, the technical characteristics but also the prices of the services offered, but this is not a good reason for the termination of collaboration by the beneficiary or for refusing to pay for services provided by hostify24 .ro.

9.6. This contract is subject to change without notice. Continued use of the services implies the consent of the beneficiary to the changes.